Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact ITontology for help designing a Teams strategy that meets your service goals.
In our cloud-first, mobile-first world, we are absolutely focused on empowering everyone within the organization. Hardware and software play a significant role in every company, but the primary focus has shifted to employees. Identity and conditional access are at the foundation of data protection, but collaboration is necessary in the Modern Workplace. Low level IT tasks are gone, and budgets have been refocused on securing and protecting data on every device from every location. Organizations that must meet certain compliance requirements have an extra layer of responsibility and accountability.
ITontology was founded to solve these challenges. In our cloud-first, mobile-first world the challenges can be overwhelming. Not to worry, our team and experience will guide you through the digital transformation process and empower everyone within your organization. Our vision, experience and powered 100% by Microsoft will provide best in class technology solutions. The best part, it’s all right at our fingertips and deployment can be automated from the cloud. The technology, security, value, and expense are finally all aligned. The time is now, and we are here to help, so let’s get to work on your digital transformation and turn your business into a Modern Workplace.
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