Dynacare uses Microsoft Surface devices to optimize total cost of ownership, enhancing operational efficiency and value in just four months | Microsoft Customer Stories
Discover how Microsoft Surface devices can transform operations for both in-person and virtual healthcare providers, focusing on the success story of Canada-based Dynacare. Offering vital diagnostic testing and lab services, Dynacare tapped into the power of Microsoft 365 and Surface devices to reshape their efficiency. They were able to accelerate data sharing, streamline records management, and consequently improve the delivery of urgent test results. Their new technology footprint not only yielded more efficient services for providers and patients but also enriched the workflow efficiencies for employees. What's astonishing? They successfully managed these promising changes within four months! Reach out to us to explore how Microsoft's innovative technology can potentially reshape your organization's trajectory, just like Dynacare.
How did Dynacare improve operational efficiency?
Dynacare implemented Microsoft Surface devices and Microsoft 365 to streamline processes, allowing employees to create simpler records and share test results more effectively. This transformation enabled quicker access to results for providers and improved overall operational efficiency.
What was the impact of using Microsoft Surface devices?
By deploying Surface devices, Dynacare saw a significant improvement in total cost of ownership due to reduced support needs, enhanced security, and the reliability of the devices. Employees reported that their workload became easier and more efficient, allowing them to deliver urgent results to healthcare providers more quickly.
How did Dynacare ensure security and flexibility?
Dynacare prioritized security by selecting Surface devices that offered built-in security features suitable for handling sensitive medical tests. Additionally, the devices provided the flexibility needed to integrate seamlessly with existing laboratory software, ensuring smooth operations across the organization.

Dynacare uses Microsoft Surface devices to optimize total cost of ownership, enhancing operational efficiency and value in just four months | Microsoft Customer Stories
published by ITontology
In our cloud-first, mobile-first world, we are absolutely focused on empowering everyone within the organization. Hardware and software play a significant role in every company, but the primary focus has shifted to employees. Identity and conditional access are at the foundation of data protection, but collaboration is necessary in the Modern Workplace. Low level IT tasks are gone, and budgets have been refocused on securing and protecting data on every device from every location. Organizations that must meet certain compliance requirements have an extra layer of responsibility and accountability.
ITontology was founded to solve these challenges. In our cloud-first, mobile-first world the challenges can be overwhelming. Not to worry, our team and experience will guide you through the digital transformation process and empower everyone within your organization. Our vision, experience and powered 100% by Microsoft will provide best in class technology solutions. The best part, it’s all right at our fingertips and deployment can be automated from the cloud. The technology, security, value, and expense are finally all aligned. The time is now, and we are here to help, so let’s get to work on your digital transformation and turn your business into a Modern Workplace.
